Gwinnett Federal Credit Union

ATM/Debit Card

To protect your account, our service provider (Fiserv) monitors your ATM and debit card transactions for potentially fraudulent activity. If Fiserv suspects fraudulent ATM or debit card use, an automated service will call you to validate the legitimacy of your transactions. Your participation in responding to their call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.

  • An automated call will ask you to verify recent transaction activity on your card.
  • You will be able to respond via your touchtone keypad.
  • You will also be provided with a toll-free number to call should you have additional questions.
  • Our goal is to minimize your exposure to risk and the impact of any fraud. To ensure we can reach you whenever potential fraud is detected, please keep us informed of your correct phone number and address at all times.
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PRIVACY POLICY
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